Configuring Microsoft Internet Explorer 6 (PC)
Configuring Microsoft Internet Explorer 5 & 5.5 (PC)
Configuring Microsoft Internet Explorer 5 (Mac)
Configuring Netscape Navigator / Mozilla(PC/Mac)
Configuring Other Browsers

1. Go to the 'Tools' menu on the Internet Explorer window.
2. Select 'Internet Options.'
3. Click on the 'Privacy' tab.
4. In the frame labeled 'Settings', move the slider up or down until it is set for the 'Medium' security level or lower.
5. If there are no slider in the 'Settings ' frame and you are using advanced settings:
   1. Click on the 'Advanced...' button.
   2. Check the 'Override automatic cookie handling' box
   3. Select the 'Accept' radio button under 'First-party Cookies'.
   4. Click on the 'OK' button.
6. Click on the 'OK' button.

1. Go to the 'Tools' menu on the Internet Explorer window.
2. Select 'Internet Options.'
3. Click on the 'Security' tab.
4. Click on the 'Internet' icon in the upper pane of the 'Security' tab.
5. If there is a slider In the frame labeled 'Security level for this zone', move the slider up or down until it is set for the 'Medium' security level.
6. If there is no slider in the frame labeled 'Security level for this zone' frame, click on 'Default Level'.
7. Click on the 'OK' button.

1. Go to the 'Exploxer' menu and select 'Preferences'.
2. Under 'Web Browser' click on 'Web Content'.
3. In the 'Active Content' section make sure that 'Enable Scripting' is checked.
4. Under 'Receiving Files' click 'Cookies'.
5. For 'When receiving cookies' select 'Never Ask'.
6. Click on the 'OK' button.

1. On a PC, go to the 'Edit' menu on the Netscape Navigator window. On a Mac, go to the 'Navigator' menu.
2. Select 'Preferences.'
3. Double-click on 'Privacy & Security' in the 'Category' window.
4. Click on 'Cookies' under 'Privacy & Security'
5. Select the 'Enable cookies for the originating website only' radio button.
6. Double-click on 'Advanced' in the 'Category' window.
7. Click on 'Scripts & Plugins ' under 'Privacy & Security'
8. Under 'Enable JavaScript for' make sure the box in front of 'Navigator' is checked.
9. Click on the 'OK' button.

Pop-up windows are commonly disabled to prevent advertising banners etc. This application utilises pop-ups and requires them to be enabled. Pop-up blocking tools are either integrated into your web browser, part of a downloadable toolbar, or a feature in antivirus or firewall software. Due to the diversity of methods for  disabling pop-ups, we do not provide specific support for this issue, however, the following configuration tips for the most common solutions may help:

Microsoft Internet Explorer 6 has an integral pop-up blocker if Windows XP Service Pack 2 has been installed.

• To disable the pop-up blocker open Internet Explorer and select Tools-> Pop-up Blocker, and select the top option "Turn off Pop-up blocking".
• If you wish to retain the pop-up blocking facility for other websites you can add this website to "Allowed Sites" by selecting Tools-> Pop-up Blocker, and clicking "Pop-up Blocker Settings...". You can now add the website URL into the site box and click "Add"

Mozilla and Firefox have integral pop-up blockers installed as default.

• To disable the pop-up blocker open the browser and select Tools->Options..., and then select "Web Features". Untick the top box labelled "Block Popup Windows"
• If you wish to retain the pop-up blocking facility for other websites you can add this website to "Allowed Sites" by selecting Tools-> Options..., and selecing "Web Features". Now click "Allowed Sites" and add the website URL into the site box. Finally click "Add" and the website will be appended to the allowed list.

The Google Toolbar has an optional pop-up blocking facility, and can be installed in Internet Explorer for Windows. (Note: googlebar for Mozilla, the alternative to the official Google Toolbar does not have a pop-up blocking feature)

• To disable the pop-up blocking feature, open Internet Explorer and ensure that the toolbar is showing by selecting View->Toolbars->Google. Now select the "Options" button on the google toolbar. Untick the box labelled "Popup Blocker".
• If you wish to retain the pop-up blocking facility for other websites you can add this website to Google Bar's list of approved websites by clicking the "Blocked" button when the pop-up windows is blocked.

Other downloadable toolbars (Yahoo, MSN and Altavista for example) may also have pop-up blocker facilties. Please refer to the specific toolbar's Frequently Asked Questions to obtain instructions on how to configure pop-up blocking.

Antivirus and firewall software from manufacturers such as Norton, Symantec, Ferio, McAfee and Zonelabs may also contain pop-up blocking facilities. Please refer to the website or user manual for the software you have installed.

Once your browser is correctly configured you may try again?